Meet the team
Our high-caliber staff are dedicated to enhancing the quality of life of individuals with diminished autonomy and evolving needs. By delivering joy and compassion to our patients, our staff provide support that fosters dignity, comfort, and a true sense of belonging. In addition to ensuring our patients’ emotional well-being, our staff go the extra mile to cultivate a strong sense of community connection. Whether it’s organizing outings, facilitating meaningful social interactions, or encouraging engagement in community events and activities, our team strives to empower our patients with a deepened sense of autonomy and self-sufficiency.
Natalie
Margaret
Nicholas
Maria
Eve
Wiamme
About the Founder/
Owner
Natalie Hiles is the founder and owner of Soins de Santé Clio, a Montreal-based caregiving agency that recently celebrated three years of providing home-care assistance, elder care, Alzheimer’s care, palliative care, medical escorting, and PAB services.
Natalie studied nursing, psychology, and pharmacology at McGill University, where she was the first Student Senator from the Department of Nursing—thus giving a voice to nursing students at McGill. She understands firsthand the challenges families encounter when caring for a loved one who is sick or has special needs. Her experience spans both the private healthcare sector in the U.S. and the public/private sector in Canada, giving her a well-rounded perspective on individualized and systemic approaches to caregiving. Her mission is to deliver exceptional care to clients while affording their families the opportunity to prioritize their own well-being.